Krow

Context

Krow is a hiring platform built to help mid-to-large companies recruit, screen, and manage hourly workers at scale. The product supports high-volume applicant flows, where small usability issues can quickly compound into drop-offs, scheduling breakdowns, and operational inefficiencies.

A significant portion of applicants complete the hiring process on mobile, making speed, clarity, and error tolerance critical to successful outcomes for both candidates and employers.

I joined the team as a product designer working within an established product and technical framework, contributing primarily to UI and interaction design across both employer- and candidate-facing experiences.

My Role & Scope

I worked as a product designer embedded with product managers and engineers, focusing on execution and usability improvements within existing constraints.

• Designing and refining employer- and applicant-facing interfaces across core hiring workflows
• Improving clarity and completion speed in high-volume application and scheduling flows
• Supporting mobile-first apply experiences where most candidate traffic occurred
• Iterating within an existing design system and development-led delivery model
• Collaborating closely with engineering to ship features on an accelerated timeline

Key UI Contributions

My work centered on improving usability within complex, time-sensitive workflows where both candidates and employers needed to move quickly and confidently.

Areas of focus included mobile apply flows designed to minimize friction, step-based application experiences that balanced speed with required data collection, and interview scheduling touchpoints that allowed candidates to schedule seamlessly while employers retained control over availability and changes.

Reflection

Working on Krow reinforced how critical UI clarity is in high-volume hiring environments. When hundreds or thousands of applicants move through the same flows, even small interface decisions can significantly impact completion rates, speed, and overall usability.

This project strengthened my ability to contribute effectively within an established enterprise product — balancing speed, consistency, and usability while collaborating closely with product and engineering under real-world constraints.